Shipping policy

Hominique™ Shipping Policy

At Hominique, we aim to deliver your orders as quickly and efficiently as possible, while keeping you informed every step of the way. Please read our shipping terms carefully before placing your order.

1. Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation.

  • You will receive an email with your order confirmation and another with tracking details once your order is shipped.

2. Estimated Delivery Times

Delivery times may vary depending on your location:

Region Estimated Delivery Time
United States, Canada 7–15 business days
Europe 7–15 business days
UK, Australia, New Zealand 8–16 business days
Other Countries 10–20 business days

Please note: These are estimated delivery times and may be affected by factors beyond our control such as customs delays or seasonal demand.

3. Shipping Costs

  • Standard Shipping: Free on all orders.

  • Express Shipping: Available at checkout for faster delivery.

Shipping costs will be calculated at checkout based on your location and selected shipping method.

4. Order Tracking

  • Once your order is shipped, you’ll receive a tracking number via email.

  • Please allow 2–5 days for tracking updates to appear on the carrier’s website.

5. Incorrect Address Policy

Customers are responsible for providing accurate shipping details. Orders shipped to incorrect addresses due to customer error will not be eligible for refunds.

6. Delayed or Lost Packages

  • If your order is delayed beyond the estimated delivery window, please contact us at [Support Email].

  • Lost package claims must be submitted within 30 days of the expected delivery date.

  • Orders marked as delivered by the carrier will not be refunded or replaced unless proof of non-delivery is provided.

7. Split Shipments

Sometimes, your order may arrive in multiple packages for faster processing. You will receive separate tracking information for each package, if applicable.

8. Customs, Duties & Taxes

All international orders may be subject to customs fees or import taxes, which are the responsibility of the customer. Please check your local regulations before ordering.

9. Customer Support

If you have any questions about shipping, feel free to contact us:
📧 info@hominique.com
📞 +4915734622897

We’re here to help ensure a smooth delivery experience!